Knowledge Base AI allows businesses to create a smart FAQ bot for multiple channels in minutes, says Joachim Jonkers, Director of Product – AI at Sinch.
Gartner also highlighted the strength of Sinch’s Super Network, the breadth of its channel coverage, its AI capabilities, global market reach and integrations with over 500 platforms.
Sinch Campaigns enables marketers to create SMS, RCS and WhatsApp campaigns, allowing them to choose the channel, define the audience, create content, test, launch and track the results.