RCS keeps growing in 2025

Sinch’s integration with SAP Emarsys offers a flexible solution that allows brands to tailor messaging to each customer’s preferred channel.

Knowledge Base AI allows businesses to create a smart FAQ bot for multiple channels in minutes, says Joachim Jonkers, Director of Product – AI at Sinch.

Gartner also highlighted the strength of Sinch’s Super Network, the breadth of its channel coverage, its AI capabilities, global market reach and integrations with over 500 platforms.