Digital health checks can be conducted remotely and are often more convenient for individuals, the company says.
Timeline
2023
September
- 7.
August
- 31. HealthCloud generates health scores from more than 60 data points to ensure insurers can better understand their customers, says Ben Phillis, commercial and business development director at Alula Technologies.
- 24. Insurers that implement dynamic pricing will use advanced technologies and sophisticated algorithms through AI and ML, says Ben Burger, commercial and new business executive at Alula Technologies.
- 18. Insurers must shift from transactional interactions to personalised touch points that enhance the customer experience and build long-lasting relationships, says Annalie Terblanche, COO at SilverBridge.
- 10. Wearable technologies enable life and health insurers to access dynamic, real-time health data about policyholders, says Simon Spurr, MD at Alula Technologies.
- 2. Using AI to drive automation can streamline business operations by enabling a faster decision-making process and reducing manual workloads, says Patrick Ashton, head of UK operations at Alula Technologies.
July
- 10. Customers want to buy policies, file claims and manage their accounts with a few taps on their smartphones, says Annalie Terblanche, COO at SilverBridge.
June
- 19. HealthCloud v7.0 introduces an advancement in data governance, specifically in handling data checks on minors.
May
- 12. The SilverBridge Partner Portal enables the intermediary channel to digitally onboard new customers and proactively manage customer retention.
- 3. Alula’s Smart Claims solution integrates and automates the expertise, data and rules engines of the insurer with other third-party data sets in real-time, says Patrick Ashton, head of UK operations, Alula Insurance Technologies.
April
- 21. The Health Score addresses the challenge of fragmented health consumer data scattered across different service providers.
- 3. Embedded insurance enables any third-party distributor to integrate insurance products and solutions into their own customer propositions and journeys, says Ben Burger, managing executive at SilverBridge.
March
- 3. Advancements in AI and ML are significant enablers to the underwriting process, says Simon Spurr, MD at Alula Health Technologies.
February
- 2. The HealthCloud platform integrates insurer data with electronic health records, medication usage, pathology results, remote diagnostic devices, wearables and facial scanning.
January
- 9. Thanks to HealthCloud, it is now possible to plug structured health record sets directly into an insurer’s underwriting process.