CX
Oct 22, 2020

Frictionless engagement with contact centres

Companies wanting to survive the pandemic’s fallout have to accelerate the pace at which they move to frictionless customer engagement, says SAP Digital Interconnect.

TechForum
Oct 21, 2020

Key lessons from my intrapreneurship journey

Becoming an intrapreneur helped me address customer needs, grow our business and motivate my team, says Rohit Tripathi, chief product officer and head of GTM at SAP Digital Interconnect.

Enterprise
Oct 16, 2020

CPaaS delivers successful developer, customer experiences

Communications platform as a service drives the connections between the enterprise, people and things.