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Timeline

2021

October

  • 19.
    On a per-service basis, 4me provides real-time cost information that is accurate, comprehensive and insightful, allowing business leaders to assess the business value of each service.

September

August

  • 12.
    A better service level agreement is not only relevant to end-user customer organisations – service providers would also benefit from more granular detail around SLA performance.

July

  • 12.
    Next-generation ITSM is a platform that can centralise an enterprise with all of its providers, but do so flexibly and with no integration to ensure every environment has the support it needs.

April