Outsourcing and Managed Services
4me takes service management to a new level
On a per-service basis, 4me provides real-time cost information that is accurate, comprehensive and insightful, allowing business leaders to assess the business value of each service.
Business
Why senior managers should care about user experience
Companies that pay attention to user experience will have less staff turnover and find it easier to attract better talent, says Cor Winkler Prins, CEO of 4me.
Industry Solutions
Success story - Standardised processes, real-time service level reporting
Standard monthly service level reports save myBrand time with each of its 100 customers.
Business
SLA reporting is only half of what you need
A better service level agreement is not only relevant to end-user customer organisations – service providers would also benefit from more granular detail around SLA performance.