On a per-service basis, 4me provides real-time cost information that is accurate, comprehensive and insightful, allowing business leaders to assess the business value of each service.
Companies that pay attention to user experience will have less staff turnover and find it easier to attract better talent, says Cor Winkler Prins, CEO of 4me.
A better service level agreement is not only relevant to end-user customer organisations – service providers would also benefit from more granular detail around SLA performance.
