Time: 18:00
Duration: 3 hours
Date: 27 February 2025
Executive Dinner
Who should attend.
If you are a senior decision-maker in customer experience and contact centre management, this exclusive dinner event is for you! Including:
Chief Executive Officer (CEO), Chief Information Officer (CIO), Chief Technology Officer (CTO), Head of Contact Centre, Chief Technology & Innovation Officer (CTIO), Chief Information & Security Officer (CISO), Chief Experience Officer (CXO), Chief Digital Officer, Head: Digital Channel, Head: Digital Transformation, IT Directors
Agenda.
19:00
Keynote address
Clint Payne, Architect of Upside Down CX | CX Culture Transformation Expert | Leading Change Metrics Visionary, ipsos
19:45
Facilitated discussion
James Francis, writer and ITWeb Brainstorm contributor
Jordan Seke, CRM advocate, change manager and strategist, University of the Witwatersrand
Clint Payne, Architect of Upside Down CX | CX Culture Transformation Expert | Leading Change Metrics Visionary, ipsos
Charlene George, Sales Director, Connect SA
Join for this executive dinner!
Venue.
Riboville Boutique Hotel & Restaurant
Our contemporary Dutch Conservatory-style venue, has a unique, intimate and sophisticated atmosphere that is perfect for any function from corporate breakfasts and lunches to select dinners and wine tastings.
Address
Gate 9, Waterfall Equestrian Estate
1 Apaloosa Dr, Waterfall
Midrand, 1682, South Africa
About Connect
Connect is a global systems integrator and digital transformation partner, delivering impactful, technology-enabled customer experiences since 1990. We specialise in AI, automation, and data analytics, offering personalised, vendor-independent CX solutions with global reach and local expertise.
For more information visit: www.weconnect.tech
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