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Over 70% of CIOs say it will be mainstream in at least one division in a company, an IDG survey reveals.
The UK regulator wants proof that firms are treating customers fairly.
The integration between AWD and Salesforce.com enabled a company to provide a better experience for its customers.
Business users have grown up depending on IT in their personal and work lives, and are more aware of the benefits that good IT can deliver, says DST.
BlackRock, IFDS, MLC and Unum discuss the competitive advantages AWD10 has brought to their operations.
Integrating customer electronic applications into the end-to-end business process.
DST Global Solutions provides software and services solutions that encompass the customer life cycle.
Case management helps enable knowledge workers to be creative and agile as they handle intricate customer interactions, says DST.
AWD has allowed the wealth management business in Australia to drive a competitive advantage in its service proposition.
At the end of 2012, there were 61 live production roll-outs of DST's BPM solution, AWD10, around the world.