The modern ITSM delivers strategic value across business resilience, user experience, security and aligning with organisational goals, says Muggie van Staden, MD of Obsidian Systems.
Changing dynamics in the SA home loan market, shifting consumer behaviours and strides in digital transformation will push the industry into new territory in the coming year, says Grant Phillips, group CEO of e4.
5IR is not just about automation and data; it’s a movement towards putting people and the planet at the centre of manufacturing, says Mark Wilson, CEO of SYSPRO EMEA and APAC.
IAM takes the chaos out of access control, empowering enterprises with streamlined operations, robust security and seamless user experiences, says Georgina van den Heever, content marketing co-ordinator at ITR Technology.
For local businesses, particularly those with geographically dispersed operations, SD-WAN allows them to overcome connectivity challenges, says Amritesh Anand, VP and MD – Technology Services Group at In2IT Technologies.
A mesh WiFi system uses multiple access points that work together to provide continuous coverage throughout a home or office, says Tobie van Schalkwyk, business unit manager at Duxbury Networking.
True AI, on the other hand, doesn’t just follow instructions – it learns, adapts and improves over time, says Carmen Hattingh, GM operations at Smartz Solutions.
In a hybrid work environment, a CRM system acts as the glue that holds teams together, says Nelia Roberts, sales manager of Camsoft CRM Solutions.
KDZA has demonstrated resilience by expanding its network despite supply chain challenges, says Paul Wendlandt, GM of KDZA.
The implications of these changes depend largely on your company’s size and whether you work with state-owned entities, says Nicol Myburgh, head of HR services at CRS Technologies.
Through online courses and virtual classrooms, learners can access resources and engage with educators regardless of location, says Mpilonhle Gumede, part of the Pre-Sales Team at ETS Group.