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Micromuse

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Integrating the user perspective

The paradox inherent in service management is that the end-user is the only person that can accurately assess the quality of a voice, video or data service, says Eric Jorgenson, continent director, Micromuse.

Business Applications

Micromuse delivers assurance solution

Micromuse has enhanced integration and visualisation between its Netcool operations management console and Netcool/NeuSecure, the security information and event management solution acquired from GuardedNet in 2005.

European businesses overwhelmed by security data

A new study sponsored by Micromuse finds that European businesses are unable to deal with the vast amount of data generated from security devices such as firewalls and anti-virus software.

Triple-play services boost convergence

Triple-play services offer the customer more services, choice and value by combining voice, data and video.

Initiative Worx

Business Applications

Micromuse extends Netcool support

Micromuse will extend Netcool support for managing the Sun Solaris 10 operating system to the Sun x64 platform, expanding its existing support for Solaris 10 on SPARC processor-based systems.

EyakTek uses Netcool in defence deal

Eyak Technology (EyakTek) has selected Micromuse`s Netcool solutions to provide service management and assurance for next-generation infrastructures as part of a US defence contract.

New appointment at Micromuse

Micromuse, a provider of business and service assurance software, has appointed Danie Nortje as solutions engineer for SA.

Micromuse teams up with Alcatel

Micromuse has announced its involvement in a multi-vendor solution for IPTV BSS/OSS, designed and sponsored by Alcatel.

Micromuse reports increased Q4 revenue

Micromuse has posted fourth quarter net revenue of $44.7 million, an increase of 23% over $36.3 million in the fourth quarter of 2004.

BI and Data Analytics

Micromuse integrates BSM solutions

Micromuse`s business service management (BSM) solutions have been integrated with the Netcool/Proviso performance management solution.

The convergence challenge: combining voice and IP flexibility

Convergence solutions must emphasise new and more precise network supervision, says Eric Jorgensen, Micromuse continent director.

Return on investment

ROI-oriented technology is feasible choice

Return on investment (ROI) means doing more with less, and if this concept could be applied to technology, different and highly successful benefits will be achieved, says Eric Jorgensen, Micromuse continent director for Africa.