In order to remain relevant businesses need to develop seamless customer experiences through tracking customer expectations, pain points and trends, says Freshworks.
Mimecast's Brian Pinnock will be speaking at ITWeb Governance, Risk and Compliance 2018 about the key things organisations should consider before doing this.
Regulatory update on the global data protection regulation
ITWeb events spoke to John Giles of Michalson's, who will be presenting at the ITWeb Governance, Risk and Compliance 2018 event about how an organisation can remain defensible.
Digital currencies and distributed ledgers/blockchains hold substantial value for emerging economies, but what are their implications and how, if at all, will they be regulated?
Creating credibility through risk and compliance controls
Third party risk expert at Liberty, Moroke Phajane, will be speaking at ITWeb Governance, Risk and Compliance 2018 on 20 February about how companies can enhance their brand and reputation by making these controls more robust.
Conference on modernising national and regional payment infrastructures
Raivis Joksts, digital retail payments professional, Tieto, will present at the ITWeb Modernising National and Regional Payment Infrastructures Event in March 2018.
The role of GRC as a means of organisational intelligence
Unlocking the strategic intelligence value of GRC comes from the ability to timeously translate, communicate and transform gained data into effective decisions, says SITA's Mai Moodley.