American Water is using Avaya IP telephony and contact centre applications to launch customer service operations.
US law firm Ford, Walker, Haggerty & Behar is deploying the Captaris Business Information Delivery suite to manage cost and growth and improve response to client needs. [Local Captaris rep: AmVia]
Fulcrum Business Solutions has deployed an enterprise project management (EPM) solution at Johnnic Communications (Johncom).
PIC Solutions has implemented CreditDesk at United Bank for Africa, to improve the bank`s credit application processing environment.
The V&A Waterfront in Cape Town has partnered with local software developer, Global Vision, to customise and implement its Chase security risk management software.
Crystal River Corporation has designed and deployed a WAN solution for Seartec Industries, which includes Sharp Electronics and Scripto.
Scooters Pizza has implemented the BlueBox Management Information System and Reporting Module to give the company sales information from its national franchises.
Netcare has initiated a R100 million investment in an enterprise management system powered by SAP's healthcare solution.
The Provincial Administration of the Western Cape has installed the business intelligence tool WebFOCUS from Fujitsu.
Benny`s has selected DigiPoS Systems as its hardware vendor of choice.
IDU Software and Synergy Computing have provided a solution to tools and hardware warehousing and distribution organisation Matus.
The National Prosecuting Authority has improved the productivity of staff in offices of the Director of Public Prosecutions of the Northern Cape with the implementation of 25 Xerox multifunctional devices and laser printers.
Vanderbijlpark-based ONS Printers is keeping abreast of technological innovation in the printing industry with the acquisition of an Oc'e VarioPrint 2100.