A company that can adapt quickly and operate efficiently is better equipped overall to compete in the today’s challenging market, says Mark Annett, head of CRM sales and consulting at Camsoft Solutions.
Robert Manson, Alimama Spaces founder, talks about how the business has grown, navigating COVID and problematic guests.
On the heels of World Mental Health Day, minister Nzimande encourages students to use the Higher Health 24-hour crisis helpline.
Hosted by The CRM Team, the event is scheduled for 24 October at the Microsoft headquarters in Port Louis, Mauritius.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The company has created a digital e-commerce and self-service platform – the Tarsus Distribution Portal – to enhance the service it provides.
Strategies for preventing data breaches, shadow APIs, abuse and other common challenges.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
Cue will advance its AI capabilities across clients’ self-service channels after receiving multimillion-rand funding.
The Department of Justice’s Deceased Estates Online Registration System is expected to go nation-wide in January 2024.
A discussion on navigating the digital landscape took place during the ISACA SA Chapter conference.
The financial aid scheme’s chairperson confirms the appointment of an acting CIO, to restore senior management capacity.
The e-hailing firm’s new walk-in centre in Randburg focuses on issue resolution and enhancing driver relations.