The event will focus on the gamut of Microsoft technologies set to revolutionise the business landscape, with AI at its core, says The CRM Team.
The revenue service reveals 88% of non-provisional personal income tax returns were made through eFiling and the MobiApp.
Leveraging the synergy of technology (true omnichannel and AI), customer-centric culture and reachability in the digital age for seamless experiences.
Francois Kriel is an IMCSA-accredited management consultant with a specialisation in change management, data privacy and digital transformation.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
SARS’s Mark Kingon allays tax practitioners’ fears, amid the rising uptake of auto-assessments for tax returns.
Obsessing over customers leads companies to place clients at the centre of the business – boosting revenue, increasing efficiencies and gaining a competitive advantage.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
Managed service providers can pool their resources and cater to several clients, enabling them to reduce costs and invest more in new technologies and skills.
A total of 1 058 000 motor vehicle licences have been renewed online since the inception of the RTMC’s system.
On 8 November, a webinar hosted by The CRM Team will explore the practical steps to integrate AI into your organisation.
Customers want services, solutions and information crafted around their personal preferences, and conversational AI enables this, says MoData Interactive.
Uncover the best products for effective brand engagement and foster deeper consumer connections.