It is crucial for fintech companies to spend time building access, educating customers and demonstrating reliability.
The companies enter a partnership that seeks to enhance search capabilities for local firms through artificial intelligence.
The CCIE 525 programme is designed to combat the loss of skilled engineers to international markets.
Will 2024 be the year of achieving true business value with generative artificial intelligence?
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
Local universities report a surge in online applications, as digital student engagement streamlines the institutions’ workload.
First Distribution is making it easier for its Dell resellers to get quotes, check inventory and order products through the FDOnline platform.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
Forrester research shows many people will unknowingly adopt generative artificial intelligence, as more companies add it to their apps and products.
The company’s EMEA head of risk, Anna Mazzone, to deliver keynote address at the event.
Equal access to AI, ML and advanced RFID tech has heightened competition in SA's retail sector.
Lenasi Hosting will be fully integrated under the HOSTAFRICA brand.
The ten-year partnership will see partners develop cloud and customer-focused AI services.