Recognising that underserved communities don’t just jump from cash to digital is an important consideration for fintech firms.
ESG considerations are non-negotiable, and cross-ecosystem collaboration seamlessly aligns with ESG objectives, says Wilhelm Swart, Chief Operational Technologies Officer, 4Sight.
Voye eSIM plans offers 100MB of local data free, so you can install, test and get comfortable with eSIM technology before you travel.
South Africa’s data privacy enforcer the Information Regulator issues TransUnion with an enforcement notice, after the firm’s March 2022 cyber security compromise.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The Gauteng Provincial Legislature turns to tech to enable seamless petitions from the public, via an e-Petitions system.
The partnership integrates IPQS's data verification and fraud prevention capabilities with Sybrin's onboarding solution.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
By collaborating with like-minded companies, businesses can amplify their capabilities, extend their reach and drive mutual growth, says Denzil Moorcroft, sales director at 4Sight Channel Partners.
The banks are ahead of the pack in deploying AI and GenAI to improve efficiency and customer service, says the Financial Sector Conduct Authority.
Mandy Duncan, country manager of HPE Aruba Networking, explains the advantages of AI Networking, a subset of AIOps.
Absa’s Subash Sharma sits down with ITWeb TV to discuss the bank’s plans for artificial intelligence integration.
With GenAI, insurers are presented with a compelling opportunity to streamline processes and unlock new opportunities for growth and competitiveness.