The internet giant unites with tech skills training provider ALX, to foster innovation in the hardware and networking industry.
Through Azure, First Distribution enables African businesses to migrate to the cloud, with secure, scalable cloud storage.
GenAI acceleration creates the need for inclusive artificial intelligence like never before, say SA’s AI community experts.
Platform helps direct marketers meet the growing compliance demands set by the Information Regulator.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The latest ITWeb Brainstorm CIO Survey shows there is now less resistance to embracing generative artificial intelligence among local CIOs.
Sequence Solutions is known for its capability in implementing IBM Integration solutions.
The technology firm commits to its partner ecosystem, as it focuses on its digital and intelligent transformation journey.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
It is so important to take people along with you when you’re creating a business success story, says Malini Bandi, founder of CestaSoft Solutions.
By integrating Docusign’s e-signature capabilities with Ivanti ITxM, Think Tank can offer enhanced service offerings that reduce manual effort, automate workflows and improve overall security.
GenAI overcomes barriers such as low customer satisfaction rates and long wait times, says Amdocs director Tom Byrd.
Streamlining development in a SaaS environment with omnichannel CRM solutions.
Not all managed services are made the same, says Gareth Salvage, head: Dynamics D365 at Altron Digital Business.