Local e-commerce players Amazon.co.za and Takealot.com ramp up efforts to better compete against Chinese online retailers Temu and Shein.
The Gauteng Department of Education will today begin the learner placement process, with SMS as the main communication tool.
Discover how Microsoft Dynamics 365 ERP helps businesses optimise operations with real-time data, cloud flexibility and integrated solutions for growth.
The South African Social Security Agency announces maintenance work on its online grants application system, until 17 September.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The Cape Town health department forges ahead with an online appointment booking portal, to move away from full-day clinic visits.
Connect SA's Charlene George highlights strategic importance of a unified customer engagement solution.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
A customer-obsessed mindset is no longer the preserve of B2C companies, says Avinash Maharaj, Head of Digital Product Strategy at e4.
The Information Regulator slaps WhatsApp with an enforcement notice, after it discovers discrepancies in how the massaging app applies its privacy policy.
The Road Traffic Management Corporation sees more than 2.5 million vehicle licence renewals via its online platform since launch in 2022.
The offer provides businesses with unlimited access to the GoldPhish training platform.
Zoho adapts its products to meet the unique needs of different regions, not just through translation, but by understanding the regulatory, economic and cultural environments of each market.