Smartz Solutions' platform provides the flexibility of cloud solutions while allowing businesses to maintain and optimise their existing on-premises infrastructure.
The CRM provider joins forces with First Horizon to deliver enhanced monday.com licensing, billing and cloud services.
Think Tank Software Solutions and Ivanti hosted a discussion on enhancing digital employee experience.
By taking on true omnichannel integration, Decisioneering enhances its understanding of the customer and their overall journey, says Luke Willemse, sales and marketing manager at Decisioneering.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
South African smartphone users experience the best download speeds and consistent quality in Africa, says Opensignal.
In addition to setting monetary targets, the Paratus Group aims to increase its customer base by 600 000 additional connections by 2028.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
Customers with registered businesses in both SA and the UK only pay for services in their primary location.
The e-hailer commits €100 million over three years, to strengthen safety measures on its platform, with SA also set to benefit.
Because a large proportion of Juhudi Kilimo team members work in the field, they require easy mobile access to head office applications.
The South African Broadcasting Corporation is looking to enter a revenue-sharing partnership for a direct-to-home satellite solution.
Sixty percent of these jobs are empowerment positions, with 88% of new jobs going to the country's youth.