Personalising the customer experience is necessary to build and improve customer satisfaction and loyalty, says Shakeel Jhazbhay, GM: Digital Business Solutions at Datacentrix.
The power of precision: Transforming FMCG, retail inventory with AI optimisation
By leveraging predictive analytics and proactive planning, businesses can optimise their inventory levels, reduce costs and enhance their market responsiveness.
Naz Consulting International debuts digital marketing package for SA small businesses
The subscription-based service offers e-mail marketing, analytics and reporting, basic and local SEO, social media management and corporate identity refreshes.
AI-powered telemetry: The key to unlocking business efficiency
When augmented with AI and machine learning, telemetry analytics goes beyond basic data processing to provide businesses with transformative operational capabilities, says Doug Woolley, GM at Dell Technologies SA.
Industry-specific ERP solutions: Deep dive into AI customisation
By integrating AI into industry-specific ERP solutions, businesses can address their unique challenges and unlock a new level of efficiency, says 4Sight Holdings.