Video is slowly starting to find its way into the South African customer service environment, reflecting an international trend.

The promise of business intelligence has been around seemingly forever, but delivery has been erratic.

The ICT sector has had a skills shortage for at least the last 15 years. Will the problem ever be solved?

South African companies are in a strong position to capitalise on the Internet of Things.

The Internet of Things brings with it complex privacy and security risks.

The battle to control the Internet of Things ecosystem has just started in earnest.

As an absolute fanatic about IT in all its iterations, Kevin Wilson made a strange choice by moving into the construction industry.

Paul Maritz is breeding new technology for a new IT era.

From being a grudge purchase, business continuity solutions are beginning to be seen as business improvement opportunities.

A new split ministry, a former spy chief and the ICT guessing game.

Fibre is coming soon, to a suburb near you...

A Dimension Data report has revealed that 51% of devices in corporate networks around the world are obsolete, mostly owing to budget constraints. Brainstorm spoke to three CIOs about how their networks are holding up under the pressure.

Is the proprietary versus open source debate still raging?