Johannesburg, 20 Mar 2014
For the third year running, Customer Experience World returns to Johannesburg on 25 and 26 March 2014. Smoke Customer Care Solutions is proud to be one of the main sponsors of the event, which will draw on the expertise of customer experience leaders from South African and worldwide companies, including representatives from Yuppiechef, Telkom, and Virgin Mobile.
Andrew Cook, CEO of Smoke CCS, explains the company decided that sponsoring such an event shows its commitment to improving levels of customer experience in South Africa. He says: "Exceptional customer experience is what you get when you combine innovative technological solutions, a customer-centric mindset and the desire to listen to the voice of the customer. Customer Experience World is all about developing that mindset and we are aligned with that."
Being good to customers is good business - a simple enough concept, yet also powerful enough to differentiate market-leading companies from the rest of the pack. Customer Experience World unpacks this theme over the two-day conference through a mix of excellent speakers, interactive sessions and practical discussions on where customer experience fits into the bigger picture and how to implement customer experience management in your company.
If you want to understand and take immediate action on your company's customer experience management, make sure you're at CEW Johannesburg 2014.
Event details
Date: 25-26 March 2014
Location: Hilton Hotel, Sandton, Johannesburg
For more information and to book tickets, visit www.focusgroupevents.com or contact info@smokeccs.com for more information about Eyerys.
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