With Telkom and Melon Mobile the latest to enter the market, mobile virtual network enablement platform providers in SA doubled over the past two years.
The department takes steps to reduce lag times in its digital verification system, to support public and private sector clients.
Westcon-Comstor's tailored assessments provide actionable recommendations to minimise risks and maximise benefits, says Michelle Themelis, Microsoft business lead at Westcon-Comstor Sub-Saharan Africa.
African businesses have been trapped in a cycle of dependency on legacy technology providers, locked into excessive fees, restrictive contracts and inflexible systems, says James Guthrie, founder of Smartz Solutions.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The mobile operator is continuing its brand refresh, aiming to complete 100 new stores in the next 18 months.
The report offers actionable guidelines for effectively managing AI projects.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
Sanele Simmons, CEO of Mall For Women, turned her high school dream into a successful e-commerce platform.
The US-based chipmaker unveils a customisable foundation model for generalised humanoid reasoning and skills.
FNB and Pick n Pay's expanded partnership leverages data insights to create targeted, personalised offers.
Game and Makro leverage the Call for Assistance system from Service Systems.
South Africa remains a premier destination for offshore global business services, despite the rising tensions with the US, says industry body BPESA.