SA on cusp of becoming centre of innovation, says Nyati
Eskom board chairman and tech industry leader Mteto Nyati remains bullish on SA’s prospects, as hyperscalers, subsea cables and AI create key opportunities.
The right approach to purchasing enterprise software
When it comes to choosing the perfect enterprise software for your organisation, you need to ask the right questions to find the solution that is the perfect fit.
Transforming contact centres: Smartz Solutions approach to innovation, flexibility, cost-efficiency
Smartz Solutions' platform provides the flexibility of cloud solutions while allowing businesses to maintain and optimise their existing on-premises infrastructure.
Drive accountability and action across your business with real-time CX data
By taking on true omnichannel integration, Decisioneering enhances its understanding of the customer and their overall journey, says Luke Willemse, sales and marketing manager at Decisioneering.