ATIO, a specialist provider of ICT solutions in sub-Saharan Africa, today announced the company has launched its first suite of cloud-based unified communications and contact centre services.
Weav, powered by Avaya, is a robust and secure cloud-based solution suite, which offers exceptional telephony, unified communications and contact centre capabilities for enterprises of all sizes.
"Weav services can be deployed as public cloud, private cloud or hybrid solutions. Weav is ideal for enterprises and communities of any size that aim to take advantage of the benefits of the cloud and Avaya's SIP-based capabilities to provide greater staff collaboration and excellent customer experience," said Dawn Hollingworth, Managing Director of ATIO interactive.
"We are very excited to be able to offer Avaya's industry leading unified communications and contact centre solutions as cost-effective cloud-based services throughout southern Africa. ATIO and our network of resellers can now offer Avaya's globally recognised solutions in the cloud backed by ATIO's 30 years of ICT experience of deploying and supporting mission-critical unified communications and contact centre solutions."
Furthermore, ATIO's Weav services are augmented by highly competitive call minute rates that will, in many cases, significantly reduce telecommunications costs.
Danny Drew, Country Manager for Avaya South Africa, says: "We are very proud to be working with ATIO in supporting this exciting suite of Avaya's cloud-based solutions. As a Diamond Partner of Avaya in sub-Saharan Africa, and with its knowledge and expertise in unified communications and contact centres, ATIO adds tremendous value to Avaya's technologies."
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