Articles about Banking

ITWeb TV: Inside Absa’s digital transformation and where to next

From mainframes to quantum computing, Absa Group CIO Johnson Idesoh provides an overview of the bank’s outlook on some key technologies.

Keeping pace with global innovations by propelling SA's banking, insurance sectors

The integration of artificial intelligence and messaging platforms is transforming how banks and insurance companies interact with their customers.

ITWeb TV: Absa sees 400% increase in attempted cyber attacks

Absa Group’s chief security officer Manoj Puri discusses the threat landscape the bank faces, including emerging threats, such as quantum computing.

Your guide to customer engagement in 2024: From banking to online ticketing industries

Utilising tools like the WhatsApp Business API from Cellfind can positively impact how businesses interact with their customers.

Banking website cloning scams on the rise in SA

Banks and financial services providers are increasingly being cloned online by criminals, as website cloning scams proliferate in SA.

Is voice biometrics in banking secure enough?

As voice cloning becomes a viable threat, financial institutions need to be aware of the possibility of fraud in voice-based interfaces, says Gur Geva, CEO of iiDENTIFii.

Binance unpacks crypto exchange, traditional bank differences

New Binance country manager Hannes Wessels describes the major differences between the old and the new of finance.

Transforming banking through CX

Branch transformation enables an omnichannel experience. Customers can start a transaction using the app on their device and complete it at the branch without having to wait in a queue.

Standard Bank’s new status page is at your service

The free opt-in-based Web site is designed to keep Standard Bank customers informed about the status of services and availability of certain banking features.

Four ways banks can win the customer affinity battle

Digitisation is the top priority, says Darrel Orsmond, financial services industry head at SAP Africa.

Banking: An industry disrupted by digital

As banking changed to online and now to mobile and connected devices, the industry is adopting new standards, says Michael Brink, CTO of CA Southern Africa.

Banking on application programming interfaces

Taking a deeper look at the status of application programming interfaces in the banking sector in South Africa versus the rest of the world.