Engaging customers everywhere

The annual ITWeb CX Summit 2024 provided the ideal opportunity to explore cutting-edge solutions tailored to the unique challenges and opportunities within the South African market. Hosted at The Forum on 3 October, attendees benefited from expert-led sessions on leveraging AI for personalised customer interactions, implementing effective omnichannel strategies and balancing profit with purpose in CX excellence. #ITWebCX2024

Published on 08 October 2024