Telviva’s UCaaS seamlessly integrates WhatsApp, automation

The Call2Teams solution eliminates the need for expensive additional voice licences and reduces complex and costly implementation processes, says Telviva.

AI is playing an increasingly important role in driving customer and staff engagement by automating routine tasks and enhancing personalisation, says David Meintjes, CEO of Telviva.

Customers are not forced to endure a customer experience that is characterised by clutter or unnecessary friction, says Kelvin Brown, customer operations executive at Telviva.