Companies that innovatively rethink their organisational design in a digitally enabled world will have a competitive advantage by attracting a diverse workforce.
A record 53% of CEOs globally predicted a decline in the rate of economic growth in 2020, and only 22% projected a rise, says Dion Shango, CEO of PwC Africa.
FS organisations need to get their employees digitally agile and to use technology to accomplish routine transactions so staff can interact more with customers, says Barry Vorster, Lead: HR Technology and Culture, PwC.