Profile

Pink Elephant is the world’s largest independent provider of IT Management Education, Consulting and ITSM Support Solutions to public and private companies globally.

The company specializes in improving the quality of IT services through the application of recognized best practice frameworks, including the Information Technology Infrastructure Library (ITIL®), PRINCE2® Project Management, IT Governance (COBIT®), ISO/IEC 20000, LeanIT™, Resilia and the SDI (Service Desk Institute).

Pink Elephant was founded in the Netherlands over 36 years ago by two students studying at the University in Delft. The remarkable name, at least within the IT service industry, originates from that period. Today, Pink Elephant celebrates over 29 years of ITIL® experience – more than any other service provider!

Best Practice Education:

Delivered through classroom, online or onsite formats, Pink Elephant is proud to have the most comprehensive and widely used portfolio of IT Management best practice courses available.

Consulting & Advisory:

Pink Elephant’s team of Consultants fulfill a trusted advisor role to your IT Management project with strategic, tactical, and operational knowledge, skills and experience at the right place and at the right time to assist you towards achieving your improvement goals.

Managed Service Desks:

Pink Elephant ITSM Support Solutions provides your organization with the capacity to improve your single point of contact through the provision of experienced, certified and importantly, motivated, Service Desk resources at your premises or from the Pink Elephant Service Centre.

Automation:

Automation of process is key in order to realize the benefits of a solid design and implementation project. In order to offer our customers the ability to close the loop between the What and How and actually putting this into practice, Pink Elephant have partnered with key, market leading, technology vendors who offer options that are complementary to our various services.

• Cherwell
• Bomgar
• Mendix
• Specops

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