The modern ITSM delivers strategic value across business resilience, user experience, security and aligning with organisational goals, says Muggie van Staden, MD of Obsidian Systems.
A significant advantage of going the cloud route is that it enables companies to easily scale specific applications to meet business demands, says Muggie van Staden, MD and CEO of Obsidian Systems.
Red Hat’s AAP, integrated with GitOps, enables a streamlined and reliable approach to managing infrastructure, says Karl Fischer, CTO of Obsidian Systems.
