TechForum
A support ticket means someone is stuck, under pressure, trying to move forward. That’s where IT support really begins, says Manqoba Masina, operations manager at Nkgwete IT Solutions.
Business
Retailers, no matter where in SA, need rapid on-site IT support
Retailers need robust, reliable IT environments that can support them end-to-end, says Nkgwete IT Solutions CEO Siddika Osman.
TechForum
The more the world digitises, the more valuable human-centric IT support becomes
People-first service is becoming the true differentiator in modern IT support, says Manqoba Masina, operations manager at Nkgwete IT Solutions.
TechForum
End-user computing the cornerstone of business, needs proactive maintenance
Business continuity depends on device uptime – demanding fast, effective maintenance strategies, says Siddika Osman, CEO of Nkgwete IT Solutions.