Who Is Mukuru
As a leading Next Generation Financial Services Platform and the largest money transfer provider in Africa, Mukuru offers emerging consumers access to affordable and reliable financial services. Our wide range of products and services seek to address the unique financial needs of our customers.
Our value-added services include:
- Money Transfers
- Mukuru Card
- Mukuru Funeral Cover
- Mukuru Groceries
Mukuru speaks the language of its users and gains a grassroots understanding of the unique pain points customers face in each market. Engagement platforms include WhatsApp, free USSD, the Mukuru App, website, a contact centre that operates in 15 languages, branches, roaming agents, and a network of booths in rural, urban and peri-urban areas.
What’s in a name?
Our name Mukuru means ‘elder’ in Shona and reflects our desire to be seen as a trusted pillar or support in the communities we enable and serve.
Who we are
From humble beginnings in 2004, to an African fintech giant in 2021, our journey has been one of constant innovation; turning challenges into opportunities and harnessing robust digital platforms to build critical products and services that add value to the lives of the communities we serve.
What drives us?
We are driven by an overwhelming desire to serve our customers by providing financial opportunities that are relevant and easily accessible.
Milestones to date:
- 8 Million customers served
- 42 Branches across Africa
- 800 Mukuru Orange Booths in Southern Africa
- 2,000 Tech-enabled roaming KYC consultants
- 150 Info Centres across South Africa
- 300,000 Pay-in and Pay-out locations in Africa and South Asia
- 80 Global partnerships
- 50 Million international transactions
Watch customer testimonial here.
Email: online@mukuru.com or media@mukuru.com
Call or WhatsApp (UK): +44 (0) 20 7183 0052
Free USSD: *130*567#
To see list of all our branches follow this link.