With conversational AI integrated into WhatsApp, companies can automate customer service, provide real-time information and even process transactions.
Timeline
2024
November
- 19.
March
- 13. Conversational AI leverages advanced artificial intelligence technologies to enable seamless, natural language exchanges between humans and machines.
February
- 21. SAP Business Technology Platform acts as a unified innovation hub, optimised specifically for SAP applications in the cloud.