The development of iMobility's omnichannel solution was driven by the need to provide an agile and responsive customer support experience, says Nazeer Adam, CEO of iMobility.
Instead of making significant upfront investments in infrastructure, businesses can opt for a pay-as-you-go approach, says Nazeer Adam, CEO of iMobility.
Focused on AI development and integrated with ChatGPT and conversational bots, the platform has features to create feeds and suggestions that help agents answer queries quickly and efficiently.
