Articles
A call centre is a complex human and technical environment, says Jacques du Toit, MD of Vox Orion.
The Vox Verto IP PBX product provides intelligence in a single platform, says Jacques du Toit, MD of Vox Orion.
Companies must ensure their internal networks are voice-ready, says Jacques du Toit, MD of Vox Orion.
In a fully deregulated market, customers can freely choose which operator they want for all categories of calls, says Jacques du Toit, MD of Vox Orion.
Only a tiny handful of South Africa's largest enterprises will qualify, says Jacques du Toit, MD of Vox Orion.
WiMax is not suitable for all needs and is weakest in the area of carrying voice calls, says Jacques du Toit, MD of Vox Orion.
In 1989, there was no Telkom, cellphones or World Wide Web, says Jacques du Toit, MD of Vox Orion.
South Africa`s telecommunications sector continues to be stymied by punitive and superfluous regulatory structures that will gravely impede the development of the call centre industry.