Evan Jones

Evan Jones is Group Strategy Director of Harambee Youth Employment Accelerator. He manages portfolios ranging from digital strategy, new market development, to Harambee’s leadership in sectors like globally transacted services. Jones joined Harambee from Webhelp, a French/UK-based global operator, where he served as COO to rapidly scale Webhelp’s South African operations to nearly 2 000 staff. Previously, Jones worked with Discovery Health to transition and operate their North American operation, Destiny Health. At TalkTalk (Carphone Warehouse), Jones was responsible for the company’s offshore (UK & SA) contact centre outsourced relationships, managing five outsourced partnerships covering 3 500 staff, undertaking various BPO functions. He has also served as the director of operations for Merchants South Africa, managing the country’s largest outsourced operations across various verticals and geographies. Jones serves as chairman of South Africa’s industry body overseeing globally transacted services