Fokion Natsis was previously the account director for Bytes Intelleca, responsible for sales and operations of the hosted contact centre unit in South Africa. He has more than 16 years of experience in the telecommunications industry, working with companies such as Alcatel Altech Telecoms, Spescom Telecommunications, Unisys Africa, IBM and Comverse Network Systems. His experience includes overseeing the deployment of hosted contact centre operations for organisations with as many as 1 000 users. Natsis has an MBA and Management Advancement Program from the University of the Witwatersrand (Wits). He also holds a National Higher Diploma in Electrical Engineering (Light Current) from Wits Technikon. He lives in Johannesburg, South Africa, with his family, and has a great love for the outdoors, fine wines, music and home-cooked Mediterranean food.
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