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Monique Williams

Southern Africa regional sales manager for Hyland Software.

Monique Williams is the South Africa Country Manager for Hyland Software, where she is responsible for sales on Hyland's Content Services platform.

She has in excess of 20 years' experience in the information technology sector and holds an Honours Degree in Marketing Management and a Bachelor of Social Science in General Psychology, Industrial and Organisational Psychology, from the University of Cape Town.

Williams has worked for Hyland Software for over a decade and in that time, has been partner manager for UK and Scandinavia, and business development manager in South Africa. Her duties in her current role include generating revenue for Hyland Software by establishing and leading the execution of a plan to market, as well as managing existing and newly recruited partners in Southern Africa. Since being appointed to this role, she has increased sales revenue and has achieved year-on-year growth of a minimum of 30%.

Articles

4:30

Balancing risk vs reward in no-code, low-code

Despite the many benefits no-code, low-code and open source tools offer, there are downsides to these tools if they are not managed well.

4:30

Why business is moving to ‘pick ‘n mix' approach to software

Companies are now employing a broad variety of commercial, open source and low-code software where each makes the most sense.

5:40
Project ManagementMay 12, 2022

How managed services boost digital acceleration

The right managed services team allows in-house IT professionals to remove the burden of project management, daily maintenance and constant training.

4:20
Project ManagementApr 28, 2022

Plan ahead for managed service success

Determine which level of managed service best suits your company’s needs and how it is likely to impact digital transformation initiatives.

5:00
Project ManagementApr 14, 2022

Weighing in on the managed services debate

In addition to quantifiable ROI, managed services provide the right support from the right experts at the right time − an integral part of digital transformation.

4:40

What is fuelling next-generation automation?

The wave of automation will drive the need for new skills and create opportunities around the world, as it frees up time to focus on high-value tasks.

5:10

Automation helps balance the customer, staff experience

A look at the role automation plays in addressing business issues, such as the ‘great resignation’, a global movement in search of work-life balance.

5:50

Next business stress test: Content management modernisation

Cloud computing, artificial intelligence and external vendors/partners are essential to future-fit content strategies. So, do you feel stressed yet?

4:50
Access ControlNov 19, 2021

Content management moves beyond crisis-response

The pandemic will continue to shape content management strategies well into the future, so it’s wise for companies to invest in future-proofing content processes.

4:40
Access ControlNov 12, 2021

Disruption is accelerating digital ambitions

Businesses must elevate content management practices to satisfy the growing need to engage in more innovative, reliable, efficient and flexible ways.

4:40

How intelligent does your automation need to be?

Designing an automation strategy that is appropriate to the organisation and a specific business process is vital, as opting for too much intelligence could be a stupid move.

5:00

Accelerate digital transformation with intelligent automation

Companies are reframing, rethinking and reimagining their activities and determining how to intelligently improve them, but there is a vital foundational first step.