Lanseria International Airport is investing in self-service technology that will add convenience for passengers, while providing improved common-use functionality for airlines.
Using air transport communications and IT company SITA's self-service systems, passengers will be able to quickly check-in and drop their bags before proceeding directly to the gate, without having to visit a traditional check-in counter.
SITA says in a first for a South African airport, passengers who have checked in online or on their mobile device can now tag and drop their bags in less than a minute using SITA's Scan&Fly self-bag-drop units.
Scan&Fly's plug-and-play design allows the bag-drop solution to be easily installed onto existing airport check-in desks, maximising terminal space while leveraging the speed of self-service.
Using SITA's Airport iValidate, Lanseria International Airport will be able to automatically verify all types of boarding passes, including home-printed A4 and mobile boarding passes, increasing security and speeding up the check-in process for passengers.
Behind the scenes, Lanseria International Airport will roll out new baggage reconciliation technology, providing passengers with greater confidence that their baggage will arrive with them at their destination.
It will help airlines using the airport to comply with IATA's Resolution 753, which requires they track bags at key points during the journey.
The airport is also upgrading its common-use kiosks and desk infrastructure to use SITA's cloud-based solution, eliminating the need for local servers.
According to SITA, this common-use infrastructure is critical in providing greater flexibility for airlines operating from the airport by allowing them to share common-use terminal equipment for check-in and boarding.
"Our passengers and airlines have always valued the ease of use when travelling through Lanseria International Airport. The investment in new technology - together with new infrastructure such as the multi-storey parking we are building - is aimed at maximising this convenience. We want this airport to remain the airport of choice for both airlines and their passengers," says Gavin Sayce, COO of Lanseria International Airport.
Lanseria International Airport, north of Johannesburg, has established itself as a low-cost hub for passengers to connect to SA's other main cities.
FlySafair recently joined Kulula and Mango in operating flights from Lanseria to Cape Town, Durban and now George. The airport handles over two million passengers a year and the existing passenger terminal is being extended to accommodate more airlines and flights.
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