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Service disruptions hit MTN Eswatini amid violent protests

Admire Moyo
By Admire Moyo, ITWeb news editor.
Johannesburg, 30 Jun 2021

Mobile operator MTN says it is experiencing disruption of services in Eswatini amid violent protests in the kingdom.

In a statement this afternoon, the mobile operator says MTN Eswatini confirms the organisation has been experiencing disruption to services and connectivity since yesterday.

News24 reports that the Kingdom of Eswatini saw waves of protests and looting overnight, attributed to a campaign targeting King Mswati III, amid calls for his removal.

The publication says protesters looted trucks carting goods from South Africa, blocked roads with burning barricades and set supermarkets on fire, according to witnesses and images circulated via social media and WhatsApp groups.

Social media reports this morning alleged King Mswati’s government was plotting to shut down the internet as the army terrorises protesters in towns and rural areas, with connectivity already limited in the eastern parts of Eswatini.

Eswatini is one of the few remaining absolute monarchies worldwide, and the only one in Africa.

“Meeting our customers’ needs remains a key priority for us. We are committed to restoring our services and connectivity as soon as possible; we encourage all our customers to make use of the various self-service offerings through our digital platforms,” says MTN Eswatini CEO Wandile Mtshali.

“As a precaution, we are exploring all necessary measures to ensure the safety our customers, staff and partners. We will monitor the situation and keep our customers updated on all relevant developments.”

MTN Eswatini says it will continue engaging with all relevant stakeholders and authorities to minimise and limit the duration of the disruption.

“We remain committed to ensuring a peaceful, harmonious and respectful relationship with all stakeholders in Eswatini.”

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