HP launches new service location in Cape Town

Issued by KCMC for HP
Johannesburg, 06 Apr 2008

HP's Imaging and Printing group is pleased to announce the opening of a new service location in Cape Town that will offer customers and business partners better, more convenient and easier access to HP Imaging and Printing consumer products support service offerings.

Operated by "Let me repair", this service location will not carry out repairs on the premises. The products managed by this service option are supported by HP's Unit Exchange programme means that after customers deliver the defective products to the location, customers will be contacted when their Exchange Unit is ready for them to collect.

This service is offered in addition to the current Home delivery service and carry-in-services already available and covers all products listed below:

* HP DeskJet printers (except 1000, 2000 and 9000 series),
* HP Officejet printers (except 9100 series),
* Consumer Mono Laserjet printers (1020, 1022 1018, M1005 etc),
* HP Photosmart printers,
* Inkjet & Photosmart All-in-One products,
* Print-Scan-Copy (PSC),
* HP Digital Cameras

To take advantage of this new service, a customer only need call the HP Consumer Call Centre on 0860 104 771 and ask for the technical support team. Once the requirement for a hardware exchange unit is confirmed by the support engineer, the customer may deliver the defective unit to the address below.

DW PC Corporation
Unit 43
M5 Freeway Park
Cnr Berkley and Upper Camp Road
Maitland
Cape Town

HP focuses on simplifying technology experiences for all of its customers - from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world's largest IT companies, with revenue totaling $107.7 billion for the four fiscal quarters ended Jan. 31, 2008. More information about HP (NYSE: HPQ) is available at www.hp.com.

(c) 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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