21-year-old app developer forfeits income to help 2020 matrics
The Matric Live app, which won in the ‘Best Education Solution’ category of the 2019 MTN Business App of the Year Awards, went further to help Grade 10 to 12 learners during lockdown – forgoing its nominal fee.
Workforce Management – maximise your Omni-Channel performance
Major uses for Workforce Management within an Omni-Channel Contact Centre include simplifying and automating processes of staffing and scheduling, says ScopServ Integrated Services.
UN creates global #PledgetoPause to fight disinformation
The UN warns that the amplification of inaccurate or harmful information and ideas on social media exacerbates some of the most pressing issues, like COVID-19.
Govt urged to include online GBV in Domestic Violence Act
Digital policy organisation Research ICT Africa will today appear before Parliament to ask government to consider online GBV in the Domestic Violence Act.