Transforming contact centres: Smartz Solutions approach to innovation, flexibility, cost-efficiency
Smartz Solutions' platform provides the flexibility of cloud solutions while allowing businesses to maintain and optimise their existing on-premises infrastructure.
SEACOM, Q-KON SA offer Microsoft Teams Calling to enterprise customers
Microsoft Teams Calling lets users make and receive voice calls from the Teams application, eliminating the need for traditional phone and landline systems.
VIDEO: Under the hood of the JSE’s data marketplace
ITWeb caught up with the JSE’s Mark Randall to find out more about what the bourse’s cloud-based marketplace offers and where it’s going in the future.
Your On-Prem ESM solution is only as good as your IT Infrastructure
Managing an on-premises Ivanti Service Manager environment requires a holistic approach that includes database management, networking, security, AD and Microsoft Exchange skills.
Discover Acumatica: Ten smart ERP choices for growth
Acumatica’s consumption-based pricing model means companies pay only for the computing resources they use, not the number of users accessing the system.