Because AI-enabled machines are always learning, they are particularly good at predictive analysis based on being able to recognise patterns or trends.
Insurers must shift from transactional interactions to personalised touch points that enhance the customer experience and build long-lasting relationships, says Annalie Terblanche, COO at SilverBridge.
Amazon Web Services reveals its investment plans after opening its first international skills centre in Cape Town.
CRM systems maintain cohesive collaboration even in the absence of face-to-face interactions, says Mark Annett, head of CRM sales and consulting at Camsoft Solutions.
Teraco has committed to powering its data centre colocation facilities with 50% renewable energy by 2027 and 100% by 2035.
Even as the science, tech and innovation ecosystem’s research capacity expands, it’s faced with an aging workforce.
The initiative is aimed at helping South African businesses fight cyber crime.
Document generation software enables consistent, accurate documents that can be hyper-personalised without holdups and glitches.
With a focus on an identity-centric strategy, NEC XON recognises the changing nature of environments and the continuous addition of new identities for various functions.