AI is playing an increasingly important role in driving customer and staff engagement by automating routine tasks and enhancing personalisation, says David Meintjes, CEO of Telviva.
ADB’s partnerships with OEMs ensures its customers have access to the latest hardware solutions capable of meeting the demands of modern retailing, says Bonga Gumede, executive: retail for Altron Digital Business.
The partnership seeks to revolutionise IT and business outsourcing and strengthen delivery capabilities.
The company has bolstered its Oracle application management and support business with four key appointments.
Top business technology news | 13 - 18 June 2022
A summary of the top business technology stories shared by ITWeb between 13 -18 June 2022. Visit www.itweb.co.za for more news. #NewsVideo #youthday #Jobcreation
The companies have helped a mining solutions provider to reduce risk in payments by deploying Peresoft’s first SFTP solution.
Focused on AI development and integrated with ChatGPT and conversational bots, the platform has features to create feeds and suggestions that help agents answer queries quickly and efficiently.
Growing cloud deployment will drive spending on IT services to R182 billion in 2028, as more local firms look to deploy emerging technologies, such as GenAI.
Top news headlines for 24 - 30 October
ITWeb shared a summary of the top business technology stories that ran between 24 October 2021 and 30 October 2021.
The acquisition offers GO54 clients advanced hosting services, scalable solutions and more responsive assistance, says HOSTAFRICA.
With increasing concerns around data privacy and security, African nations will likely introduce even more specific regulations governing data storage and processing.
Edge data centres are not defined by size, but rather by their size relative to a core data centre, says Dr Ayotunde Coker, CEO of Open Access Data Centres, a WIOCC Group company.
Smartz Solutions' contact centre platform is priced in ZAR and designed with the African market in mind.