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ITWeb TV: Nedbank rides wave of rapid digital payments change

The big-four bank’s multibillion-rand IT refresh programme sees it gain a healthy return on investment, with digitally-active customers hitting the three million mark, says Nedbank.

Sibahle Malinga

Chang unpacks CX trends to watch as 'GenAI permeates reality'

Trends analyst Dion Chang outlines changing business-customer relationships in his ITWeb CX Summit keynote address.

redPanda adds Loyal Guru's tech to boost retail loyalty programmes

The partnership brings global retail best practices into South African loyalty rewards programmes.

Cquential urges warehouse sector to get ready for Black Friday

Black Friday can be chaotic for warehouses, with skyrocketing demand adding intensified pressure and logistical challenges, says Rina Redelinghuys, customer services executive at Cquential.

Amazon’s slow start in SA ‘normal’, say retail gurus

Despite Amazon.co.za’s lack of product variety and limited advertising, the US e-tailer is forecast to become a “game-changer” in five to 10 years.

Sibahle Malinga

Spar upgrades botched SAP system after R1.6bn loss

Significant progress has been made in stabilising the ERP implementation at the KwaZulu-Natal distribution centre, says the retailer.

SAB provides R3m to support innovative tech start-ups

Impact Amplifier pitches three businesses to the SAB Foundation Investment Committee for funding and successfully secures over R3 million.

Amazon curates ‘Shop Mzansi’ storefront in SA

Shop Mzansi showcases brands from new, emerging and established South African businesses, says the e-tailer.

Lesaka Technologies

Lesaka’s social grant business thrives amid post office chaos

The fintech group’s social grant business is growing 361% year-on-year and it now has 1.5 million active accounts, says CEO Lincoln Mali.

Amazon, Takealot accelerate strategies amid competition

Local e-commerce players Amazon.co.za and Takealot.com ramp up efforts to better compete against Chinese online retailers Temu and Shein.

Sibahle Malinga

Motsepe’s ARC pumps R295m into Rain, TymeBank

African Rainbow Capital makes additional investments in Rain and Tyme Group, of R126 million and R169 million, respectively.

Lesaka Technologies

Fintech group Lesaka posts R10.6bn revenue, restructures

Posting a full-year revenue increase of 11%, Lesaka says it will integrate the Adumo and Touchsides acquisitions with its fintech solutions.

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