The first step in creating collaboration is to ensure buy-in from key stakeholders, says Grant Phillips, group CEO of the e4 Group.
Understanding the customer’s perspective and showing empathy can significantly enrich CX for the business, says Tshidi Machaba, Group Head of Sales at inq.
Predictive planning represents a paradigm shift from traditional reactive planning approaches to a proactive, data-driven planning methodologies, says Ignatius Richards, business unit manager at Decision Inc. SA.
With the rise of AI helping cyber criminals orchestrate attacks more effectively, security has turned into an AI-driven arms race, says Callan Abrahams, principal AI consultant at iOCO.
Veracode is using artificial intelligence to make applications more secure, says Sagaran Naidoo, sales director at CASA.
Talent Acquisition 2.0 brings agility, adaptability and a focus on capabilities over qualifications to the forefront, says Candice Solomons, business executive at iOCO Digital Talent.
SD-WAN offers all-important security and empowers businesses to prioritise critical applications, says Shamith Maharaj, CEO of CipherWave.
RCS can send up to 250 000 characters in a message, compared with 160 characters in an SMS, says Ryan Miller, sales lead – Africa at Sinch.
Gemini 1.0 Ultra for Google Workspace brings GenAI to boost productivity across Workspace business and collaboration tools, says Anton Kopytov, digital transformation and business development leader at CloudSmiths.
Various industry verticals exhibit distinct needs and priorities, underscoring the importance of tailored ERP solutions, says SYSPRO Africa's Marius Wessels.