Looking ahead, MCi aims to expand its reach and continue delivering transformative digital solutions that meet the evolving needs of businesses.
The Cape Town-based fintech start-up receives a R133 million investment from Arise, to further its expansion aspirations.
To ensure the level of user adoption and usage that leads to a frictionless CX, companies must focus on a robust change management strategy alongside their technology implementations, says Charlene George, sales director at Connect SA.
ITWeb's CX Summit 2024 will explore shifts in customer expectations and business realities.
Exaze is building out its capabilities in the GenAI and machine learning domains, and also aims to expand its footprint, says Harpreet Randhawa, co-founder of Exaze Solutions.
Gauteng premier Panyaza Lesufi announces plans to introduce an online register for indigent households across the province.
At the backend, AI models work like chemistry. They can extract value from data, but only if we provide the right ingredients, says Doug Woolley, VP sales southern Africa and director at Dell Technologies SA.
Vagmine Tech IT's banking client opted to modernise its digital capabilities, enhancing its mobile and internet banking services to serve its customers better.
Administrator Freeman Nomvalo acknowledges the National Student Financial Aid Scheme does not possess credible student data and is vulnerable to cyber attacks.
The envisioned upgrades will deliver new functionality, improved ease-of-use and enhanced debt management, says the utility.