While the probe is still ongoing, the Information Regulator’s pre-investigation of the issue finds the app inadvertently exposed personal information.
The Internet Service Providers’ Association’s Fibre Network Operator Perception Survey reveals slipping confidence in local players.
Connectivity must take priority as SA moves to establish a universal health scheme, says Council of Medical Schemes group CIO Dr Denisha Jairam-Owthar.
Software provider joins diamond channel partner Spitfire Inbound to launch operations in Johannesburg.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
Telviva bundles its add-ons, as well as crucial CRM integration, into a single, cost-effective Telviva One Premium subscription.
The Road Accident Fund’s information request comes as Cabinet recognises improvements in the entity's turnaround strategy.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
The companies have adopted enterprise-grade voice services from eNetworks, a Datacentrix company.
The connection between key talent retention and acquisition and call analytics.
The bank is building an internal database to support generative artificial intelligence, in a move aimed at improving the functionality of its mobile app.
The Chinese smartphone maker unveils its V30 5G and V30e 5G devices in the South African market.
A Syspro survey shows Africa’s manufacturing CFOs continue to invest in traditional tech, such as BI, CRM and enterprise resource planning.