Will 2024 be the year of achieving true business value with generative artificial intelligence?
The South African IT industry must chart the sustainability course in 2024 by overcoming its moral disengagement.
Amid the debate on which approach is better suited to meet the evolving demands of the data-driven landscape, there may be no clear winner.
Decision-makers, business analysts and architects must help transform the data culture and thinking within organisations.
When implementing AI and chatbots to connect with customers, there must be a balance of machine intervention and human empathy.
IT talent remains scarce but is vital to every organisation’s success. Effective mentoring is a way of attracting and retaining IT talent − here's how.
Zero Trust Network Access moves away from a traditional network perimeter-based security model to focus on a holistic approach.
In the rapidly-evolving telecoms sector, companies face the challenge of finding and equipping employees with the necessary technical skills.
Most companies accept that data has a key role to play in driving competitiveness; most fail to understand how to do it.
Businesses in the telecoms industry struggle to acquire employees with the necessary technical skills to function in this specialised field.
A mobile-first approach improves customer experience, so companies should consider remote server and cloud access for mobile as standard for employees.
Knowing clients’ wants and needs allows firms to assess if trends are scalable through market intelligence and applying its own judgement.
Automation needs to bridge systems and business processes, as technology needs to be positioned properly to deliver consistent outcomes.