It may look like cloud, taste like cloud and sound like cloud, but three main factors should be considered before embarking on a cloud journey: security, jurisdiction and support.
The quality outcomes that are vital to the delivery of stellar customer experiences can only be achieved through continuous testing of full lifecycle API management software.
To create business value from data-driven decision-making, organisations must apply the insight from both knowledge workers and intelligent machines.
The rapid digitalisation prompted by COVID-19 sparks renewed concern about the responsible disposal of e-waste and the implementation of a circular economy in IT.
Why outsourcing ownership of IT assets, specifically hardware, is the latest burgeoning trend that boils down to both common sense and good business sense.
A look at the crucial role of continuous testing of full lifecycle API management software that delivers better, faster services for businesses and customers.
There is a strong shift to accelerating automation for cost optimisation and digital governance, as digital process automation grows in stature.
The customer success manager must be the "go-to" person for clients, building trust through integrity and good, pro-active, accurate communication.
Unpacking the status of the ‘IT superhero’, who is trying to desperately navigate the end-user blame game, while ensuring the entire functionality of the company.
The enterprise journey to digital transformation requires a solid plan, with clear markers to guide achievements and the passage to the end goal.
A customer success manager’s primary role is to act as the glue that holds everything together when the business starts expanding, enabling further growth.
Reaching out to all under-pressure IT managers seeking the Holy Grail of 'peace of mind' in a perfect world of no end-user problems.
Companies able to use technology to keep going and rethink their future operating model by fast-tracking digital transformation will be the ones ahead of their competition.